What information do I need to sign up to Belong? Belong

What information do I need to sign up to Belong?

Complete a simple service availability check  Click the 'Check Address' button and then fill in your details, to find out what Belong services are available at your address. Then to sign up, we'll need the following:

  • Service address (where the Belong service will be connected)
  • Existing landline number (for ADSL only)
  • Full name
  • Date of birth
  • Email address
  • Mobile numbers
  • Modem delivery address (if different to your service address)
  • Credit or debit card or PayPal™ account

For ADSL bundle customers, if you are looking to switch your phone service from another provider, you must be the account holder of that service. We may need some of your current account details, which will include:

  • Name of your current provider
  • Account number
  • Name on the account, and
  • Carrier account name (network owner) 

This information should be all on your last bill from your provider. To find out the Carrier account name (network owner), contact us. Don’t worry if you don’t have all the information at hand during sign up – it just means we’ll call you when we finalise your order. 

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