If you are already connected up with NBN Co equipment we’ll normally activate your Belong service within 2-7 business days.
If you need an NBN Co Technician to connect your service you will need to make an appointment through us. We will let you know if you need an appointment when you join. Once your NBN Co appointment is completed we will need to complete your order on our end this can take 2-7 business days. We’ll send you an SMS when done.
Note that these are usual timeframes only, we may be able to get you online sooner or your order may take a little longer than anticipated.
You can check the status of your service activation by signing in to Belong
or from our Belong app from the iTunes App Store
or Google Play